Terms of Service

ShiningBright Cleaning

Effective Date: June 30, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation, scheduling, and reminder messages to customers who have booked or requested a cleaning service with ShiningBright Cleaning through our website at shiningbrightcleaning.com, by phone, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent, or verbally when scheduling by phone. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages.

Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to support@shiningbrightcleaning.com or call (904) 651-7374 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you.

Message frequency varies based on your service usage and appointment schedule.

For questions about your text or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy at shiningbrightcleaning.com/privacy-policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by ShiningBright Cleaning ("COMPANY," "we," or "us").

By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from ShiningBright Cleaning.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. Any updates will be posted here, and by continuing to use the Site after such changes, you accept the modified Terms of Service.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on it are the property of ShiningBright Cleaning and/or its affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal, non-commercial use.

You may not use the Site or its materials in a manner that constitutes infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that all copyright and proprietary notices remain intact.

Your License to Us

By posting or submitting any material (including comments, reviews, social media posts, photos, and videos) to us via the Site or other digital venues, you represent that you own the material or have obtained necessary permissions.

You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to websites maintained by third parties. Our linking to such third-party sites does not imply endorsement or sponsorship of such sites or their information, products, or services.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied.

To the fullest extent permissible under applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless ShiningBright Cleaning, its affiliates, and their respective officers, directors, agents, and employees from any claims, damages, liabilities, costs, or expenses arising out of or related to your breach of any obligation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to request or purchase services, including through third-party scheduling and payment platforms.

We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these third-party products and services.

If you make a purchase or booking through a third party linked through the Site, the information obtained during your visit (including payment details) may be collected by both the third-party provider and us.

Your participation in any such dealings is solely between you and the third party. ShiningBright Cleaning shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account.

You agree to provide accurate, current, and complete information during registration.

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

If you suspect unauthorized use of your account, notify us immediately at support@shiningbrightcleaning.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in inappropriate or unlawful conduct.

Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, where ShiningBright Cleaning operates.

Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in Duval County, Florida.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

Contact Us

By using our website and services, you consent to these Terms of Service.